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Cancellation & Refund Policy

At PosyBlooms, our subscription policies are designed to be transparent, fair, and customer-friendly.

At PosyBlooms, subscriptions are designed to be flexible and transparent. Please review our cancellation and refund terms below:

  • Subscriptions can be cancelled or paused before the cut-off date specified at the time of booking.
  • Cancellations apply to future deliveries only.
  • No refunds are provided for deliveries that are already completed or in process.
  • Missed deliveries due to incorrect address, customer unavailability, or access issues are non-refundable.
  • As flowers are perishable items, refunds are not applicable once the order has been dispatched.
  • In case of quality concerns, customers must notify us within 4 hours of delivery for resolution.
  • PosyBlooms may cancel or reschedule deliveries due to unavoidable circumstances such as weather, logistics, or supply issues, with appropriate notice where possible.

By subscribing to PosyBlooms, you agree to this Cancellation & Refund Policy.